Who We Are

Whited.life operates https://whited.life, a dedicated platform for high-quality camping gear—including tents, tent accessories (footpads, rain tarps), sleeping bags, outdoor tools (ropes, hiking poles, multi-tools), and navigation essentials (compasses, maps). Based at 720 8TH STREET DR NW, HICKORY, NC, 28601-3556, we prioritize protecting the personal data of every visitor, customer, and user who browses our site, leaves feedback, or purchases camping products. Our goal is to ensure transparency in how we collect, use, and safeguard your information, so you can shop for outdoor gear with confidence.

Comments

When you leave comments on our site (e.g., sharing feedback about camping products, asking questions about tent setup, or discussing outdoor tips), we collect the information you provide in the comment form (name, email address, optional website link). We also gather your IP address and browser user agent string to help detect and prevent spam, ensuring our comment section remains focused on helpful, relevant discussions for the camping community.
An anonymized hash of your email address may be shared with the Gravatar service to check if you have an associated profile. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your Gravatar profile picture (if applicable) will be publicly visible alongside your comment to maintain a transparent, community-focused space.

Media

If you upload images to our site (e.g., photos of your camping trips featuring our gear, or user-generated content for product reviews), please avoid uploading images with embedded location data (EXIF GPS). Visitors to https://whited.life can download and extract any location data from uploaded images, and we cannot control this after upload. For camping-related shares, we only need clear images of the gear in use—not location-tagged files—to highlight real-world utility.

Cookies

Our site uses cookies to enhance your browsing, shopping, and community experience, with specific purposes outlined below:
  • Comment Cookies: If you leave a comment, you may opt to save your name, email address, and website in cookies. These cookies expire after 1 year, so you won’t need to re-enter your details for future comments about camping products or outdoor tips.
  • Temporary Login Check Cookie: Visiting our login page (e.g., for customer accounts, order tracking, or wishlist access) triggers a temporary cookie to test if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
  • Login & Display Cookies: When you log in to your account (e.g., to view past orders of tents or sleeping bags, or update shipping details), we set cookies to save your login information (valid for 2 days) and screen display preferences (valid for 1 year). Selecting “Remember Me” extends your login session to 2 weeks; logging out removes these login cookies.
  • Editing Cookie: If you edit or publish content on our site (e.g., contributing to a camping blog post or updating a product review), an additional cookie is saved in your browser. This cookie only tracks the post ID of the content you edited, contains no personal data, and expires after 1 day.

Embedded Content from Other Websites

Our site may include embedded content related to camping and outdoor use (e.g., tutorial videos for tent setup from YouTube, articles about hiking safety from trusted outdoor blogs, or product demonstration images from gear manufacturers). This embedded content behaves exactly like visiting the third-party website directly: those sites may collect your data, use their own cookies, embed additional third-party tracking tools, and monitor your interaction with the content. This includes tracking your activity if you’re logged into an account on the third-party site (e.g., your YouTube account for tent tutorial videos).

Who We Share Your Data With

We do not sell your personal data to third parties. The only instances of data sharing are:
  1. Password Reset: If you request a password reset (e.g., for your customer account to track a sleeping bag order), your IP address will be included in the reset email to verify the request’s legitimacy and enhance security.
  2. Trusted Service Providers: We may share data with authorized third parties (e.g., secure payment processors for camping gear purchases, shipping carriers for order delivery, or spam detection tools for comments) solely to fulfill orders, manage the site, or protect against fraud. These providers are contractually obligated to keep your data confidential and use it only for the purposes we specify.

How Long We Retain Your Data

  • Comments: Comments and their associated metadata (e.g., timestamps, IP addresses) are retained indefinitely. This allows us to automatically approve follow-up comments from you (e.g., responding to a question about your tent review) rather than holding them in a moderation queue.
  • User Accounts & Order Data: For users who register an account (e.g., customers who purchase camping gear), we store personal information (name, email, shipping address) and order details (product type, purchase date) while the account remains active, plus 3 years after your last order. This ensures we can assist with returns, warranty claims (e.g., for defective tent accessories), or order tracking. You can view, edit, or delete your personal data at any time (except your username); our team may also access or edit this information to resolve order issues.

What Rights You Have Over Your Data

If you have an account on our site, have left comments, or have purchased camping products, you have the following rights regarding your personal data:
  1. Request an exported file of all personal data we hold about you (e.g., comment history, account details, order records for tents or tools).
  2. Request that we erase any personal data we hold about you—with the exception of data we are legally required to keep for administrative, tax, or security purposes (e.g., order records for warranty compliance).
  3. Update or correct any inaccurate personal data (e.g., changing your shipping address for a pending rain tarp order) through your account settings or by contacting our team.

Where Your Data Is Sent

All visitor comments are screened through an automated spam detection service to protect our site from malicious content and keep our community focused on helpful camping-related discussions. This service may process comment data temporarily to identify and filter spam.
For customers purchasing camping gear, payment data (e.g., credit card details) is encrypted and sent directly to our payment processor—Whited.life does not store full payment information on our servers.
For questions about our privacy practices or to exercise your data rights, contact us at travel@whited.life